Do you want to realise your potential in an innovative and modern digital working environment as part of a successful and growing group of companies? The brands JOOP!, Strellson and windsor. stand for fashion, trends and lifestyle.
For our headquarter in Kreuzlingen / Switzerland we are looking as soon as possible for a
Team Leader Customer Service Strellson (d/f/m)
In this diverse and demanding team leader position in the central internal sales department, you and your team will be responsible for the fully integrated support of the internal and external customers of Strellson. In doing so, you and your team will provide a perfect customer service, ensure correct and reliable order entry and availability at all times and be the contact person for all types of customer inquiries within the defined service level agreements. Furthermore, as part of your responsibilities, you will ensure the complete, correct and timely delivery of goods to our customers, continuously optimize all internal administrative processes and be responsible for the successful planning and implementation of key internal sales projects. The final elements of your exciting job profile involve the technical and disciplinary management of your team as well as the close cooperation with the sales, brand merchandise management, logistics, procurement & production and finance departments.
Required experience and skills:
a successfully completed degree in business administration or textile/apparel management or a comparable qualification
at least five years of professional experience in internal sales and ideally initial leadership experience
very good English and profound IT skills (MS-Office, SAP and EDI)
a high level of service orientation
confident appearance, high implementation orientation and assertiveness
strong communication and organizational skills
extremely structured and goal-oriented way of working
passion and enthusiasm for fashion and lifestyle
We will give you a thorough induction in a motivated team, a modern workplace in a successful group of companies, family-friendly working conditions and the ideal basis on which to develop your career.